We do not accept damaged boxes nor do we send them back. Please look closely at your products before sending them in to us.
What do we consider unacceptable?
Unacceptable damage extends to any of the following: Boxes not sealed, tears, holes, scrapes, indents, crushing, creasing, bending, discoloration, ink, water damage or staining. We also don’t buy expired products. Refer to the photos below to see specific examples of unacceptable types of damage. We do not send back any products that we consider unacceptable.
EASY! First, do NOT remove your labels. We remove ALL prescription labels and shred everything thoroughly. Leave that to us. Second, package your items carefully in a sturdy cardboard BOX; not in a bubble pack or envelope.
Anything else?
Yes! We do not accept ANY OPENED BOXES, nor will we pay to ship them back to you. If you send opened or expired items, they will be disposed of.
